Disclosed by default
Any future voice or chat assistant would identify itself as automated at the start of a conversation, not after being asked.
Menu
Plan a disclosed, human-supervised first response before connecting providers.
This page describes the policy and handoff requirements for a future AI receptionist build. The IronWake site assistant is live and model-backed; client AI Receptionist deployments still require a separately scoped provider build per client.
Requirements before any deployment.
Human handoff always available
A caller or visitor could ask for a person at any point, and that request would be honoured rather than deflected.
No pricing or availability from memory
Any quoted price or availability would come from real current data, never generated from a model prompt.
What is planned, and what is not connected.
Disclosed first response + named handoff
A future implementation must identify automation, provide a human handoff, and preserve an auditable escalation record. These are requirements, not current service behaviour.
Site assistant is live; receptionist is not
The IronWake website assistant (Ask IronWake) is live, model-backed, and scoped to IronWake business questions. A phone, voice, or DM receptionist is NOT connected to this site.
Client AI Receptionist requires a separate build
No telephony, voice, messaging, or model provider is configured for client receptionist deployments. A real client deployment would require an approved provider account, a scoped model credential, a phone or messaging route, escalation coverage, and verified callback evidence before it could be described as live.
Requires a separately approved build
Provider terms, usage limits, recording and transcription disclosure, escalation ownership, data retention, and acceptance tests must be agreed for each client before implementation or publication.
What a disclosed first response could sound like.
AI Receptionist Starter
Lite tier implementation fee:
India₹29,999
International$1,000
Lite covers the agreed architecture. Standard and Pro add depth, integrations, and verified provider setup. Domain, hosting, AI compute, phone numbers, messaging, and calendar provider costs are billed directly by their providers and are never marked up by IronWake.